{"id":1894,"date":"2025-11-01T13:37:08","date_gmt":"2025-11-01T13:37:08","guid":{"rendered":"https:\/\/actuallydata.net\/craft\/?page_id=1894"},"modified":"2025-11-29T17:47:59","modified_gmt":"2025-11-29T17:47:59","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/actuallydata.net\/craft\/terms-of-service\/","title":{"rendered":"CRAFT Acceptable Use Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Last updated: <em>November 2025<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The CRAFT platform \u2014 including the Crew Forums, Academy and tools \u2014 is built on trust.<br>This Acceptable Use Policy sets out what\u2019s expected of everyone who joins, so we can keep the space safe, supportive and focused on helping charities use data well.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By using CRAFT, you agree to follow the guidelines below.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Be Kind, Curious and Respectful<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">CRAFT is here for learning, support and honest conversation.<br>We ask everyone to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Treat others with respect<\/li>\n\n\n\n<li>Assume positive intent<\/li>\n\n\n\n<li>Challenge ideas, not people<\/li>\n\n\n\n<li>Welcome beginners and different levels of experience<\/li>\n\n\n\n<li>Keep the community warm, inclusive and encouraging<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We will remove posts that are aggressive, personal, or designed to shame or undermine others.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Protect Confidential and Personal Data<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Because many of us work with sensitive supporter information, we take data protection seriously.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Do not share:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Supporter, donor or service-user data<\/li>\n\n\n\n<li>Internal organisational data that could identify individuals<\/li>\n\n\n\n<li>Live CRM screenshots containing personal information<\/li>\n\n\n\n<li>Confidential documents from your charity or employer<\/li>\n\n\n\n<li>Passwords, API keys or login details<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you need to describe a real scenario, anonymise it fully.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. No Unlawful or Harmful Activity<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Please do not use CRAFT to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Break any laws or regulations<\/li>\n\n\n\n<li>Upload malicious files or code<\/li>\n\n\n\n<li>Attempt to gain unauthorised access to systems<\/li>\n\n\n\n<li>Disrupt or interfere with the platform or others<\/li>\n\n\n\n<li>Harass, intimidate or discriminate against anyone<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Anything that puts the safety of the community or the platform at risk will be removed.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Keep Promotions Light and Relevant<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">CRAFT isn\u2019t a sales space.<br>You\u2019re welcome to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Recommend tools or services you use<\/li>\n\n\n\n<li>Share examples that genuinely help others<\/li>\n\n\n\n<li>Mention your own work <em>when relevant to a conversation<\/em><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">But please avoid:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Direct selling<\/li>\n\n\n\n<li>Cold outreach<\/li>\n\n\n\n<li>Spam<\/li>\n\n\n\n<li>Repetitive promotional posting<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019ll gently step in if something feels more like advertising than support.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Use the Tools Responsibly<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For tools provided through the CRAFT Forge \/ Actually Data Analytics:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Upload only data you have permission to use<\/li>\n\n\n\n<li>Never upload personal data without consent<\/li>\n\n\n\n<li>Follow your organisation\u2019s internal data policies<\/li>\n\n\n\n<li>Understand that files are processed temporarily and not stored<\/li>\n\n\n\n<li>Use tool outputs appropriately within your role<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019re unsure, ask \u2014 we\u2019re happy to help.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Fair Use &amp; Professional Conduct<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">CRAFT is designed to support individuals and charity teams in developing their skills, improving data quality and learning new approaches.<br>We welcome consultants and freelancers who want to contribute positively \u2014 many are valuable partners in the sector.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To keep access fair for everyone, we ask that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Tools are used responsibly and proportionately.<\/strong><br>High-volume processing on behalf of multiple clients that significantly exceeds normal individual use may be restricted.<\/li>\n\n\n\n<li><strong>Consultants do not present CRAFT tools or outputs as proprietary work or products.<\/strong><br>Using CRAFT as part of your workflow is fine; passing tool-generated results off as your own systems or software is not permitted.<\/li>\n\n\n\n<li><strong>Premium memberships are personal.<\/strong><br>One subscription covers one user. It must not be used as a shared processing centre for multiple organisations.<\/li>\n\n\n\n<li><strong>Work undertaken for clients should be transparent.<\/strong><br>If you use CRAFT tools in paid client work, you must ensure you have permission to upload that data and that the client understands how we process files.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to limit or suspend accounts where usage patterns indicate unfair exploitation of the platform or behaviour that undermines the spirit and intent of the service.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Keep Your Account Secure<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To help protect your content and the wider community:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use a strong, unique password<\/li>\n\n\n\n<li>Don\u2019t share your login with colleagues<\/li>\n\n\n\n<li>Log out on shared or public devices<\/li>\n\n\n\n<li>Let us know if you suspect unauthorised access<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Your account is personal to you.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>8. Respect Intellectual Property<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When sharing resources, screenshots or training materials:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Make sure you have the right to share them<\/li>\n\n\n\n<li>Credit the original source where appropriate<\/li>\n\n\n\n<li>Do not upload copyrighted or licensed content without permission<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Anything that violates copyright law will be removed.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>9. Follow Community Moderation<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our moderation approach is light, fair and human. We may:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Edit or remove posts that break these guidelines<\/li>\n\n\n\n<li>Ask you to rephrase something<\/li>\n\n\n\n<li>Reach out privately if there\u2019s an issue<\/li>\n\n\n\n<li>Limit posting or suspend accounts in serious or repeated cases<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Our goal is always to keep the space healthy, not to punish people.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>10. Report Concerns<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you spot something that feels unsafe, unkind or inappropriate, let us know at:<br><strong>anthony@actuallydataanalytics.com<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We review all concerns sensitively and in confidence.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>11. Updates to This Policy<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this AUP as CRAFT grows.<br>Changes will be reflected on this page with a new version number and review date.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>In Short:<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Be supportive.<br>Be thoughtful.<br>Protect data.<br>Use the tools fairly.<br>Keep the space useful for everyone.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thanks for helping make CRAFT a genuinely supportive, community-driven home for charity data folk.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: November 2025 The CRAFT platform \u2014 including the Crew Forums, Academy and tools \u2014 is built on trust.This [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","pmpro_default_level":"","_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1894","page","type-page","status-publish","hentry","pmpro-has-access"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Last updated: November 2025 The CRAFT platform \u2014 including the Crew Forums, Academy and tools \u2014 is built on trust.This Acceptable Use Policy sets out what\u2019s expected of everyone who joins, so we can keep the space safe, supportive and focused on helping charities use data well. 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