A space for data-curious charity folk to talk, learn and lift each other up.

Why the Crew Forums Exist

Most charity data people work in tiny teams, sometimes alone. We know the feeling — questions pile up, strange CRM quirks eat your time, and there’s rarely anyone in the building who “gets it”.

The Crew Forums are here to change that.

It’s a space where we share the load. Swap ideas. Compare notes. Celebrate small wins, and help each other get unstuck faster — without judgment.

This isn’t a noisy tech forum. It’s a warm campfire for people who want to make data work for good.

What You’ll Find Inside

Introduce Yourself

Start by saying hello. Tell us your role, your challenges, the CRM you wrangle daily, or the musical you swear gets you through year-end. It’s all welcome.

Why it matters: connection makes everything easier. Once people know who you are, support flows naturally.

Ask the Community

Got a question you’d usually wrestle with alone?
Post it here. Someone’s solved it before — and they’ll happily talk you through it.

Impact: saves hours of trial and error, and gives you quicker, kinder answers than Googling ever will.

Database Management Discussions

The nuts and bolts. Imports, exports, coding, deduping, segmentation, governance, naming conventions… all the joys.

Impact: practical, “do-this-tomorrow” advice from people facing the same pressures you are.

CRM & Systems

RE NXT, Salesforce, Donorfy, Beacon, Access, bespoke systems — they all come with quirks.

Share tips, compare workflows, and learn what others have done to make life easier.

Impact: better setups, fewer mistakes, more confidence.

Tools testing and feedback

Fancy trying the latest Forged tool early?

This is where we share prototypes, ask for your thoughts, and shape future releases together.

Impact: you help build tools designed for your world — not some idealised version of it.

General Chatter

Not everything has to be data.

Share music, wins, frustrations, photos from a walk, or the best charity bake sale you’ve ever seen. Pets also welcome (and encouraged).

Impact: builds the togetherness our sector quietly craves.

Why Join Now?

The charity sector is slow to adopt new spaces — we get it.

Time is tight. Backlogs are long. New communities feel like “one more thing”.

But here’s the truth: You’ll get more time back than you put in with CRAFT.

Quick answers mean less faffing.

Shared learning means fewer repeated mistakes.

Encouragement means you feel less isolated.

Early access to tools means you can fix problems before they grow.

A friendly crew means you don’t have to be an expert in everything.

Joining now also helps shape the space. Early members get the privilege of influence — your needs guide what we build next.

A Note from Us

CRAFT is new. Growing. A little experimental in places.

But it’s built with heart — and with people like you in mind.

If there’s something missing, tell us. We’ll build it together.

Pull up a chair at the campfire. Come meet the Crew.

The Crew is free to join – It’s that important to us!

It’s your space to connect, learn, and be part of a growing movement of data people transforming the charity world.

Join Now

Get Access to our Forum so you can share ideas and meet peers

In the meantime, here’s the latest posts and news from the forum